Payment Card Support Service is working 24/7. By applying to the service you can:

1. Get information on balance under payment card (fee – KZT 50);
2. Block payment card in case of loss/theft;
3. Block payment card in case of entering erroneous PIN-code (fee - KZT 200);
4. Get information on last three transactions (card transactions);
5. Find out reason for problems in payment card service ;
6. Find out number of personal manager or Bank’s branch ;
7. Get information on current authorization limit under the payment card and ways to amend them;
8. Find out address of the nearest ATM or branch.