- Astana Branch
- Almaty Branch
- Aksai Branch
- Aktobe Branch
- Atyrau Branch
- East-Kazakhstan Branch
- West-Kazakhstan Branch
- Zhambyl Branch
- Zhezkazgan Branch
- Karaganda unit
- Kokshetau Branch
- Kostanay Branch
- Kulsary Branch
- Kyzylorda Branch
- Мangystay Branch
- Pavlodar Branch
- North - Kazakhstan Branch
- "Semei" Branch
- Taldykorgan Branch
- Temirtau Branch
- Ekibastuz Branch
- South-Kazakhstan Branch
- Banking self-service terminals
- Cash&Pay addresses
"Stolichnoe" Unit
Services for individuals:
- Deposit transactions;
- account transactions;
- utilities payments;
- exchange transactions;
- payment cards transactions (withdrawal, replenishment, pos-terminals);
- card issue and reissue;
- non-whole cycle lending;
- Internet-Banking Zone;
- ATM;
- Cash & Pay Terminals;
- safe transactions.
Transfer Transactions:
- SWIFT;
- Faster;
- Western Union;
- Interbank and Inbank.
Working Hours’ Schedule for Individuals
| business days (Monday-Friday) |
lunch time Individuals’ Cash Office |
lunch time Other Services Office |
Saturday | lunch time Individuals’ Cash Office |
lunch time Other Services Office |
Sunday | lunch time Individuals’ Cash Office |
lunch time Other Services Office |
|---|---|---|---|---|---|---|---|---|
| from 09-00 till 21-30 (after 18-00 only exchange and WU transfer transactions FASTER) | break from 13-00 till 14-00 (12-00 till 13-00 for self servic zone), (technical break from 17-00 till 18-00) | break from 13-00 till 14-00 (12-00 till 13-00 for self servic zone), (technical break from 17-00 till 18-00) | day off. from 09-00 till 21-30 for self servic zone, exchange and WU transfer transactions FASTER) | break from 12-00 till 13-00 (technical break from 16-00 till 17-00) | day-off for cards' and credit offices | day off. from 09-00 till 21-30 for self servic zone, exchange and WU transfer transactions FASTER) | break from 12-00 till 13-00 (technical break from 16-00 till 17-00) | day off |
Services for legal entities:
- Deposit transactions;
- cash & payment service;
- bank guarantee issue;
- financing consulting;
- exchange controls (execution,passport acceptance, transactions);
- transfer transactions;
- payments by means of stroke coding systems "Bizon";
- electronic service system "Bank-Customer";
- electronic service with "BTA Online";
- safe transactions;
- salary project;
- personal Manager Sevices.
Working Hours’ Schedule for Legal Entities
| business days (Monday-Friday) |
lunch Legal Entities' Cash Service Office |
lunch time Other Services Office |
Saturday | Sunday |
|---|---|---|---|---|
| from 9-00 till 18-00 | from 13-00 till 14-00 | from 13-00 till 14-00 | day-off | day-off |
Contact Data:
- Address: 27, Seifullina street, Astana
- Telephone: 8 (7172) 910-218, 910-282, 910-279, 910-289


