at the rate of
= tenge
Payment Card Support Service

Payment Card Support Service is working 24/7. By applying to the service you can:

  1. Get information on balance under payment card (fee – KZT 50);
  2. Block payment card in case of loss/theft;
  3. Block payment card in case of entering erroneous PIN-code (fee - KZT 200);
  4. Get information on last three transactions (card transactions);
  5. Find out reason for problems in payment card service ;
  6. Find out number of personal manager or Bank’s branch ;
  7. Get information on current authorization limit under the payment card and ways to amend them;
  8. Find out address of the nearest ATM or branch.


US Court delivered a judgment in favor of BTA Bank
On August 05, 2020, the US District Court for the Southern District of New York delivered a judgment in favor of BTA in a dispute against bondholders of a group of Panamanian affiliated companies: Atlantica Holdings Inc, Baltica Investment Holding Inc, Blu Funds Inc.
US District Court ruled against Ilyas Khrapunov and Viktor Khrapunov
May 19, 2020. The United States District Court for the Southern District of New York ruled in favor of BTA Bank and the Almaty Akimat (Mayor's office), imposing sanctions on Ilyas Khrapunov and Viktor Khrapunov for violating court orders, giving false testimony and intentionally destroying relevant evidence in the course of the proceedings.
BTA Bank announces launch of criminal case against Ilyas Khrapunov
The Prosecutor’s Office in Geneva is conducting a criminal case against Ilyas Khrapunov, son-in-law of BTA Bank’s former owner. Khrapunov is suspected of laundering money stolen from BTA Bank.
Regarding the seizure of property of the companies, controlled by M.K. Ablyazov
On August 28, 2019, the information appeared in some Media that as the result of litigation between BTA Bank JSC and Atyraumunaigasgeologya JSC the mass dismissal of employees of the Atyraumunaigasgeologya JSC has begun. The authors of the publication wrote about the impending "social explosion" in Atyrau region. Whereby, only one side of the conflict was quoted as the evidence – Director of the Company, Askar Nugumanov.
The High Court of England issued a new warrant for Mukhtar Ablyazov’s arrest
Almaty, July 25, 2019. – JSC BTA Bank announces that on July 16, 2019, Judge Teare, the High Court of England extended the Committal Warrant issued in February 2012 against the former Head of the Board of Directors of BTA Bank - Mukhtar Ablyazov for 22 months for contempt of court.
Certificate of State Re-registration of Legal Entity, issued by the RK Ministry of Justice on 24 January, 2008